Returns & Exchanges
At Made in TN, we want you to be completely satisfied with your purchase of local artisan goods. If your order doesn't meet your expectations, you may return eligible items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our customer support team with your order number and the names of the items you wish to return to receive a return authorization.
Prepare the Package
Carefully pack the items in their original packaging, ensuring that all tags are attached and the products are in unused condition.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing